Claim package & unlock
Paid but the claim package still shows the watermark? Email us with the address on your Stripe receipt and we’ll sort it out.
Support
Questions? We’re happy to help.
For anything about your $19 claim package, your unlock, a refund, or how the claim helper works, send us an email and we’ll get back to you.
Refunds
Charged twice, or charged without the unlock being delivered? We’ll fix it. See the refund policy for details.
Using the claim helper
Stuck on the inventory worksheet, photo log, cover letter, or printing to PDF? Tell us what you were trying to do and what you saw.